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Damian

Damian

Damian is a Sr. Telecom Specialist over at PBX Interactive, LLC. He has over 15 years engineering experience in the Telecom industry, with many different system types and telephony platforms under his belt. He has designed many custom telephony solutions for our clients and has interfaced with many leading vendors in the industry. Damian is constantly undergoing training in the latest advancements in Telecom technology and is one of our main content providers here at the iPBeX | Tech Blog.

by in Telephony
G.729 on Skype - source: the internet

In the early days, when VoIP was still in its infancy, businesses large and small were reluctant to transition off of their tried and true TDM Networks to bleeding edge IP Telephony. If it ain't broke don't fix it was the mantra heard at industry events, along with murmurs about unpredictable call quality and other horror stories, compared to TDM's unmatched clarity and reliability. But the advantages of IP Telephony were far to great to resist. It the end, it was codecs like G.729, (and its siblings - G.729a/b), that rode in and helped aid in the rapid adoption of VoIP over next decade or so. Well, thank you so much G.729! Now slide over and let an HD codec take the wheel.

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Codecs HD Technology VoIP

News / Updates

New Feature! Remote Record.

You can now activate Call Recording on calls forwarded to your cell phone, or any other phone. No smartphone or app required. Just dial a short feature code anytime during a call to start recording. Upon hang-up, the recording will be sent to your email address, in an MP3 format. It will also be available for download in our Cloud PBX portal.

New Feature! Remote Transfer.

You can now transfer calls forwarded to your cell phone, or any other phone, back to any extension on your Cloud PBX. No apps or anything fancy required. Just dial a short code to place your caller on hold (with music), enter an extension and the caller is instantly transferred. You'll no longer need to ask your caller to "call back your office line" to speak to a colleague, transfer them yourself!

New Feature! Remote Hold.

You can now place calls forwarded from your Cloud PBX to your cell phone, or any other phone, on hold with music! No Apps or anything fancy necessary. Perfect if you receive a personal call, while active on a business call. Just place the business call on Remote Hold, then answer the 2nd call as normal. We won't tell anyone that you're actually at the beach.

Business Texting, Cloud SMS.

SMS / Text Messaging is quickly gaining in popularity as a new form of business to client communication. Send appointment reminders or helpful automated replies (like coupon codes for secret sales) on our super fast SMS Network. You can send texts via email and through our Cloud Portal, to a single recipient or a group of SMS numbers. Get modern, go mobile with Cloud SMS.

New Feature! Call Blocker.

You can now block callers by Caller ID! You can instantly hangup the call, play a "number not in service" message, play a "not accepting your call" message or quietly send the caller straight to voicemail.

New Feature! Caller ID Selector.

You can now select or change your Caller ID number on all outgoing calls! No Separate extensions or fancy call routing necessary. A special Caller ID code is assigned to each DID (phone) number on your Cloud PBX (even your fax numbers!) Prefix that code to the number you’re dialing and the Caller ID will be dynamically updated!

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