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Small Business SMS

Business SMS - iPBeX Cloud Telephony

For short messages, texting is just better.

By capitalizing on ever changing trends of the modern consumer, your business will maintain a competitive advantage. One such trend is communicating via Text or SMS on mobile phones. Relaying simple messages via SMS such as, "your package has shipped!" or "your appointment is confirmed!," your clients will appreciate the unobtrusive notification while your business appears more modern and efficient.

Our Cloud SMS and Business Texting platform allows you to send and receive text messages, to and from any US based mobile number on any carrier. You can send group messages, create keyword or phrase based auto repliers, and automatically add responding 'texters' to an SMS contact group. You can also send and receive SMS / Text messages via email! No apps for smartphones required ;)

Be efficient. Make mundane tasks easier.

Appointment and service based businesses such as Doctors Offices, Medical Clinics, Law Firms, Auto Repair Shops, Hair Salons, Restaurants, Parking Garages, Flower Boutiques, Elementary Schools etc... will enjoy the convenience a Cloud SMS platform has to offer. Quickly schedule SMS reminders for upcoming appointments, or send quick bits of information, like job progress, to your clients. Delegate mundane tasks like manually contacting clients to cancel or reschedule an appointment to our Group SMS feature. Just enter each mobile number in the 'Send a Text' window, or create a new contact group; then send a single text message to the entire group with a brief note asking them to contact the office, at their convenience, to reschedule their appointment. It's that easy.

Group-based text messages are isolated from each other. Unlike a group message sent from a cell phone, only the receiver's mobile number will be visible in the 'Sent To' field of the message. Your clients will be unaware your message was sent to a group.
Some great Business SMS ideas:
  • Get my Car! - A parking garage can have customers text their ticket number, 30 minutes in advance, to have their car ready when they arrive; while receiving an automated reply as confirmation.
  • Service Due. - An auto repair shop can send text messages to a customer, notifying that their vehicle is ready for pickup. New text messages can be scheduled to remind a customer to bring their vehicle in for an oil change or seasonal tire rotation.
  • Pickup Flowers! - A flower boutique can schedule text messages on behalf of their clients, reminding them to pickup flowers for an upcoming Birthday, Anniversary or other special occasion.
  • Table Ready. - A busy restaurant can send a text to patrons, notifying that their table is ready; freeing up the waiting area and allowing customers to shop at nearby stores to kill time.
  • School's Closed! - An elementary school can keep all parents updated via group-based text messages, on a potential school closing during a Winter storm. The staff can also maintain an SMS auto replier, allowing parents to text the keyword 'status' or 'info' and receive instant updates on emergency school closings year round, on demand.
Send a Text - iPBeX Cloud Telephony Send a Text - iPBeX Cloud Telephony
Cloud SMS features:
  • View / Compose / Delete SMS / Text Messages
  • Schedule SMS / Text Messages
  • Create SMS / Text Auto Responders
  • Create SMS Contact Groups
  • Send Group-based SMS messages
  • Automatically add clients to a contact group
  • Send / Receive SMS Text Messages via Email
To communicate via SMS, you'll need to upgrade your existing DID or phone number, to an SMS enabled number. Once enabled, you'll be able to send / receive business text messages and place traditional voice calls, over a single business phone number -- no need for separate SMS numbers!
(Note: Carrier restrictions prohibit the use of SMS enabled numbers for any type of bulk marketing campaigns. In the near future, we will offer dedicated SMS short code numbers suitable for use with all types of bulk text or broadcast marketing)
Start business texting today.

News / Updates

New Feature! Remote Record.

You can now activate Call Recording on calls forwarded to your cell phone, or any other phone. No smartphone or app required. Just dial a short feature code anytime during a call to start recording. Upon hang-up, the recording will be sent to your email address, in an MP3 format. It will also be available for download in our Cloud PBX portal.

New Feature! Remote Transfer.

You can now transfer calls forwarded to your cell phone, or any other phone, back to any extension on your Cloud PBX. No apps or anything fancy required. Just dial a short code to place your caller on hold (with music), enter an extension and the caller is instantly transferred. You'll no longer need to ask your caller to "call back your office line" to speak to a colleague, transfer them yourself!

New Feature! Remote Hold.

You can now place calls forwarded from your Cloud PBX to your cell phone, or any other phone, on hold with music! No Apps or anything fancy necessary. Perfect if you receive a personal call, while active on a business call. Just place the business call on Remote Hold, then answer the 2nd call as normal. We won't tell anyone that you're actually at the beach.

Business Texting, Cloud SMS.

SMS / Text Messaging is quickly gaining in popularity as a new form of business to client communication. Send appointment reminders or helpful automated replies (like coupon codes for secret sales) on our super fast SMS Network. You can send texts via email and through our Cloud Portal, to a single recipient or a group of SMS numbers. Get modern, go mobile with Cloud SMS.

New Feature! Call Blocker.

You can now block callers by Caller ID! You can instantly hangup the call, play a "number not in service" message, play a "not accepting your call" message or quietly send the caller straight to voicemail.

New Feature! Caller ID Selector.

You can now select or change your Caller ID number on all outgoing calls! No Separate extensions or fancy call routing necessary. A special Caller ID code is assigned to each DID (phone) number on your Cloud PBX (even your fax numbers!) Prefix that code to the number you’re dialing and the Caller ID will be dynamically updated!

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