bt
Navigate to...
Hosted VoIP
Custom Cloud PBX
Managed Hosted VoIP
HD Voice Quality
Cloud Redundancy
Business SMS
Telephony Features

Managed Hosted VoIP

Managed Cloud - iPBeX Cloud Telephony

Let us manage your telephony.

We get it. You're busy organizing meetings, creating PowerPoint presentations, doing what needs to be done to manage your business. We're speculating the last task running across your mind is managing phone extensions, creating hunt / ring groups or editing an auto attendant / IVR menu on your Hosted VoIP / Business Phone System.

Enter iPBeX. All iPBeX Cloud / Hosted VoIP plans are fully managed. We'll completely configure your Cloud PBX and provision all your VoIP phones for a plug and play setup. We'll even assist with getting your Network ready for IP Telephony and advise on any on-site upgrades you may need to perform such as Network cabling, QOS based routers and POE based Ethernet switches. If access is provided, we can remotely configure your Networking equipment for optimal settings for a quality VoIP experience.

Yes, we're open.

Need to make a configuration change on your phone system or add an additional extension at 2am? Not a problem! Just open a support ticket or give us a call and we'll take care of it for you!

Prefer a hands on approach? Try our Cloud Portal.
Cloud Portal - iPBeX Cloud Telephony Voicemail Inbox - iPBeX Cloud Telephony SMS Conversation - iPBeX Cloud Telephony Send a Text Msg - iPBeX Cloud Telephony

Our Cloud Portal lets you manage most basic administrative tasks on your business phone system, conveniently from a desktop, laptop or mobile device. We'll create multiple Administrator and User privilege level accounts for your team, allowing restricted (or un-restricted) access to your Hosted PBX, Business SMS and Cloud Fax applications.

The Cloud User privilege level restricts access to assigned phone extensions, fax extensions, voicemail boxes, call recordings or SMS / Text numbers and more; while a Cloud Administrator has full access to your Cloud apps. Cloud users are also restricted from accessing any account billing information such as rate per call or account / payment history.
Current portal features:
  • View / Export system wide or extension based Call Log
  • Play / Download / Delete Voicemails
  • Reset Voicemail passwords
  • View / Download / Send Fax messages (with cover page)
  • Create Fax Contact Groups
  • Play / Download / Delete Call Recordings
  • Activate / Deactivate Call Forwarding
  • Activate / Deactivate DID Number Redirection
  • Block / Unblock Callers by Caller ID
  • Top up your account balance via MinutePaks
  • View / Compose / Delete SMS / Text Messages
  • Schedule SMS / Text Messages
  • Create SMS / Text Auto Responders
  • Create SMS Contact Groups
  • Send Group-based SMS messages
  • Check International call rates
  • View live account balance
  • View payment history and account invoices
  • Access Knowledgebase articles for our Cloud applications
We are currently working to add more advanced functionality to our Cloud Portal for our more tech savvy clients. As always, we welcome suggestions, feedback and feature requests, just contact us.
View Hosted VoIP plans.

News / Updates

New Feature! Remote Record.

You can now activate Call Recording on calls forwarded to your cell phone, or any other phone. No smartphone or app required. Just dial a short feature code anytime during a call to start recording. Upon hang-up, the recording will be sent to your email address, in an MP3 format. It will also be available for download in our Cloud PBX portal.

New Feature! Remote Transfer.

You can now transfer calls forwarded to your cell phone, or any other phone, back to any extension on your Cloud PBX. No apps or anything fancy required. Just dial a short code to place your caller on hold (with music), enter an extension and the caller is instantly transferred. You'll no longer need to ask your caller to "call back your office line" to speak to a colleague, transfer them yourself!

New Feature! Remote Hold.

You can now place calls forwarded from your Cloud PBX to your cell phone, or any other phone, on hold with music! No Apps or anything fancy necessary. Perfect if you receive a personal call, while active on a business call. Just place the business call on Remote Hold, then answer the 2nd call as normal. We won't tell anyone that you're actually at the beach.

Business Texting, Cloud SMS.

SMS / Text Messaging is quickly gaining in popularity as a new form of business to client communication. Send appointment reminders or helpful automated replies (like coupon codes for secret sales) on our super fast SMS Network. You can send texts via email and through our Cloud Portal, to a single recipient or a group of SMS numbers. Get modern, go mobile with Cloud SMS.

New Feature! Call Blocker.

You can now block callers by Caller ID! You can instantly hangup the call, play a "number not in service" message, play a "not accepting your call" message or quietly send the caller straight to voicemail.

New Feature! Caller ID Selector.

You can now select or change your Caller ID number on all outgoing calls! No Separate extensions or fancy call routing necessary. A special Caller ID code is assigned to each DID (phone) number on your Cloud PBX (even your fax numbers!) Prefix that code to the number you’re dialing and the Caller ID will be dynamically updated!

© 2009 - 2024 PBXi